General Policy:

• All payments made for premium events on the ScaleUp Conclave website are non-refundable unless otherwise explicitly stated
• Participants are encouraged to carefully review event details, schedules, and any additional information before making a payment.

Cancellation by ScaleUp Conclave:

• In the event that ScaleUp Conclave cancels a premium event, participants will be notified promptly.
• Refunds for cancelled events will be processed in full, and participants will receive their payments .

Technical Issues:

• If a participant experiences technical issues preventing them from accessing a premium event, they should contact ScaleUp Conclave's support team for assistance.
• Refunds due to technical issues will be considered on a case-by-case basis.

Unauthorised Transactions:

• If a participant identifies an unauthorised transaction on their account related to a premium event, they must notify ScaleUp Conclave's support team immediately.
• ScaleUp Conclave will investigate and, if confirmed, refund the unauthorised transaction.

Refund Process:

• Refunds, if applicable, will be processed within a reasonable timeframe.
• Participants will be notified of the refund approval or rejection via email.

Contact Information:

• For any refund-related inquiries or concerns, participants can contact the ScaleUp Conclave support team at info@scaleupconclave.com
• Please provide relevant details such as transaction ID, event name, and a description of the issue for faster assistance

Changes to Refund Policy:

• ScaleUp Conclave reserves the right to update or modify the Refund Policy at any time without prior notice.
• Participants are encouraged to review the Refund Policy periodically for any changes.
• By registering for premium events on the ScaleUp Conclave website, participants acknowledge and agree to abide by this Refund Policy.

Changes to Refund Policy:

• ScaleUp Conclave reserves the right to update or modify the Refund Policy at any time without prior notice.
• Participants are encouraged to review the Refund Policy periodically for any changes.
• By registering for premium events on the ScaleUp Conclave website, participants acknowledge and agree to abide by this Refund Policy.